Charity web design

Charity websites do a lot: build trust, support fundraising, and help organisations explain exactly what they stand for.

As a charity web design agency, we know the sector inside out. 

We design and build websites for charities and non-profit organisations that need to communicate their work clearly and encourage people to get involved.

Stonewall pride march with people smiling and holding signs up advocating for LGBTQ+ rights

What we do

Our work covers the full process from charity website design through to development, launch and long-term support, helping charities create websites that are easier to navigate, manage and grow. 

We can deliver:

  • A full redesign and rebuild
  • Improvement to donation journeys
  • Restructuring complex programme content,
  • Handling charity website development after CMS migrations.
  • Accessibility, performance and the technical foundations that keep things ticking nicely.

Our web design and web development are handled in-house, so the structure agreed at the design stage carries through properly into the final build. 

Good web design for charities makes it easy for visitors to understand your purpose, see your impact and know what to do next!

Our approach to charity web design

Charities and non-profits rarely have just one audience. Donors, beneficiaries, volunteers, partners and internal teams are often using the same site, but for very different reasons.

That means the structure has to work a bit harder. Information needs to be easy to find, key journeys should feel obvious rather than hidden, and content should be organised around how real people think (not how internal reporting lines are set up).

We keep things as simple as we can. Clear navigation, sensible hierarchy, content that’s straightforward to update and platforms that remain stable during fundraising campaigns and periods of high traffic.

While every non-profit project is different, most follow a similar process...

1

Understanding your organisation
We begin by learning how your charity works. That includes your audiences, your programmes, how fundraising fits into the picture and how your current site performs. 

2

Structuring the website
Next we shape the structure of the site. Mapping user journeys, organising content and defining the key pages that support donations, information and engagement.

3

Design and development
Once the foundations are in place, we design and build the site. Layouts, visual design and functionality are developed together so the finished website works as intended.

4

Launch and ongoing support
Before launch we test the site carefully, checking accessibility, performance and usability. After launch we can support your team with updates, technical improvements and long-term maintenance.


Our experience

We’ve worked with organisations such as Stonewall, ORCA, West Sussex Mind and Yoga Campus.

In each case, clarity and accessibility were central to the project. We focused on shaping content so it felt easier to navigate, supporting fundraising activity with clear journeys, and building content structures that made ongoing management straightforward.

For many charities, their website is where people form their first impression, so it needs to feel clear, credible and aligned with the work behind it.

Our results

Stonewall mid image 2

Stonewall

We helped the LGBTQI charity simplify and relaunch their website, reorganising years of content into a clearer structure and rolling out their brand refresh across the site.

Orcascreengrab

ORCA

We worked with ORCA to strengthen their site and improve how supporters connect with the charity online. We focused on donation journeys and making the site easier for their team to manage.

Who this is for

Our services could be a good fit if:

  • Your current website no longer reflects the quality of your work
  • Campaigns and content have evolved, but the structure hasn't
  • You need a partner experienced in charity web design
  • You'd like design and development handled properly, in-house
  • The website plays a key role in fundraising or communication

FAQ

How much does charity web design cost?

Costs depend on the scale and complexity of the organisation. A smaller charity website is very different from a multi-programme platform. We define scope clearly and provide transparent proposals.

Do you do design and development?

Yes. We provide both charity website design and charity website development. Design and build are handled together so the end result is consistent and stable.

Do you work with non-profit organisations as well as charities?

Yes. We work with both charities and non-profit organisations across the UK. The terminology varies, but our approach is very similar!

Can you improve an existing platform instead of rebuilding it?

Often, yes. We begin with a review of your current setup and advise whether improvements are enough or whether a rebuild would serve you better.
  • George Allabaster

    “LuckyTurn were fantastic to work with, professional, responsive, and solution-focused. They guided us through a full and complex site migration and strengthened our SEO strategy with huge improvements. The team frequently went above and beyond, and I’d recommend them to anyone looking for a digital agency. George Allabaster Senior Digital Delivery Officer

Let's talk about your project

Whether you're starting fresh or rethinking an existing site, we're here to help. Drop us a message or get in touch directly.

What happens next?

1 We'll review your message same day if Monday to Friday
2 We'll reach out to arrange a quick call (or email if you prefer)
3 No obligation — just a friendly chat