Introduction

LuckyTurn Media Ltd are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website luckyturnmedia.co.uk, engage our services, or communicate with us in any way. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

Information We Collect

We use Google Analytics to help us understand how visitors engage with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. The data collected includes:

Technical Data: IP address (anonymized), browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, such as the pages you visit, how long you stay on a page, and how you interact with the website.

Google Analytics anonymizes your IP address before storing it, ensuring that your data remains anonymous and cannot be used to identify you personally. For more information on how Google Analytics collects and processes data, please visit Google's Privacy Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

To Provide and Maintain Our Services: Ensuring that our website and services function properly and are accessible to you.
To Improve Our Website and Services: Understanding how users interact with our website and services to enhance user experience and functionality.
To Personalize User Experience: Tailoring our website content and services to your preferences and interests.
To Communicate with You: Responding to your inquiries, providing customer support, and sending you updates related to our services.
To Monitor and Analyze Trends: Analyzing usage data and trends to improve and develop our website, services, and marketing strategies.
To Comply with Legal Obligations: Ensuring compliance with legal and regulatory requirements.

We do not use the information collected through Google Analytics to identify individual users. All data collected is anonymized and used solely for the purposes outlined above.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us by contacting John by email.

We will endeavor to respond to your complaint as quickly as possible and work with you to resolve the issue.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can also complain to the Information Commissioner’s Office (ICO) using our ICO registration number "ZA649295":

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and services after any changes to this Privacy Policy will constitute your acknowledgment of the changes and your consent to abide and be bound by the modified policy.

Last Edited: 09/07/2024